- Job Vacancy > Youth Development Manager Location > Morogoro Position Type > Full Time Organization Type > Company
Application Deadline: 20 Jun 2016
Youth Development Manager POSITION DESCRIPTION:
JOB DESCRIPTION
Job Title: Youth Development Manager
Responsible to: Country Operations Manager
Responsible for: 3 Youth Development Officers, 1 Communications Officer and 1 Youth Society Intern
Location: Morogoro, Tanzania - with frequent countrywide travel (Our
client office is currently located in Morogoro but there is a strong
chance the role will move to Mbeya by the end of the year)
Contract: 1 year, with the opportunity of extension to permanent depending on performance
Today more people than ever before are working together to create
sustainable change around the world. Despite this, there is much more
work to be done.
Clients organisation onnects communities wanting to improve their lives
and their environment with passionate people from around the world who
want to take positive action. We believe that when local communities and
young people work side by side to create positive change, it empowers
them. And it’s the energy and motivation of empowered people that
creates lasting change
Our client organisation is a sustainable development charity. We focus
on working for and with youth to inspire and make positive change in
three areas: providing access to safe water and sanitation, protecting
vulnerable environments and building livelihoods.
Our way of working to achieve impact in all of these areas is by
engaging young volunteers from around the world through two delivery
programmes: Expedition and International Citizen Service (ICS), a UK
government-funded development programme that brings together young
people from all backgrounds to fight poverty around the world.
We operate in partnership with communities, non-governmental
organisations (NGOs) and governments in Malaysian Borneo, Costa Rica,
Nicaragua, Nepal and Tanzania. Since our foundation as a charity in
1984, Raleigh volunteers have become a global community of more than
40,000 people committed to building a sustainable future.
Overall Purpose of the Job
The focus of the role is to continually increase the profile of our
organisation is to ensure that young people and related stakeholders
(youth organisations, universities, parents etc.) are attracted and
recruited to our programmes. It follows that the post-holder and their
team will be results orientated and targets-focused whilst effectively
balancing operational excellence and volunteer experience
considerations. They will lead on the formulation of an annual
recruitment, marketing and communications plan, specifically to ensure
the delivery of objectives associated with 2017-2020 strategy, achieve
agreed volunteer recruitment targets and enhance the reputation.
The key responsibility of the role is to lead the Youth Development
Team (YDT). This team includes 3 Youth Development Officers, 1
Communications Officer, 1 Society Officer and 1 Youth Engagement
Officer. As Youth Development Team Manager you will support the team to
recruit, select, train and support more than 500 young volunteers per
year to take part in Raleigh’s programmes. You will be required to write
and implement a robust long-term strategy
?for youth engagement programme for the next 4 years – this will
include recruitment & marketing, alumni engagement, and
implementation of new projects including ‘Youth for Green Growth’.
Our organisation believes that young people have potential and can be
active players in development at a community level and at regional or
national levels also. But this potential needs to be harnessed and
guided, and young people need to be given training and opportunities to
enhance their development. We wishes to become one of the ‘go to’
agencies for young people and development in Tanzania – this role will
be fundamental to that success. Since 2013, has carried out work with
over 1500 young people in Tanzania in our two main programmes (ICS and
Expedition). Not only do we want to maintain the excellent work done so
far, we want to grow and expand our work.
Principal Accountabilities and Responsibilities:
Volunteer Recruitment
? Develop, review and implement the volunteer recruitment strategy within us to ensure demand exceeds availability of roles
? Meet the organisation’s targets for volunteer numbers and ensure contingency if targets are not going to be met
? Ensure that Raleigh offers an efficient and clear volunteer journey by closely managing and monitoring a candidate database
? Ensuring excellent customer service throughout the end to end journey
for volunteers including appropriate assessment methods, database
management and volunteer feedback
? Manage the YDT calendar to ensure selection events have adequate capacity and fits within the recruitment schedule
? Support delivery of training events including assessment days and development weekends.
? Sharing best practice, ideas, learning and successes within the team and organisation-wide
to maximise the effectiveness of recruitment activities.
Marketing
? Define target audiences and gather insights about their motivations, interests, media consumption, hopes and fears
? Lead the development of a marketing and engagement strategy
? Create annual marketing and recruitment plans for each audience to encompass both on-
and off-line activity as well as recruitment events
? Implement and monitor the effectiveness of the marketing plans to ensure appropriate
allocation of financial and people resource
? Identify referral partners that can help Raleigh meet its widening participation agenda such
as disability, social mobility and ethnic minority charities
? Build our engagement with youth networks across Tanzania through face-to-face
meetings with key advocates within those networks
? Deliver open events and presentations to young people and their referral partners
Communications
? Drafting and delivering a communications strategy
? Direct the Communications Officer to plan and implement alumni communications activity
including social media campaigns, newsletters, bi-monthly ‘Connections’ magazine
? Identifying and training alumni spokespersons and sourcing speaker opportunities
?
? Championing the brand story and building the capabilities and confidence of Raleigh staff to tell it consistently
? Website – support Communications Officer to maintain and update the
Raleigh Tanzania website (including relevant recruitment channels)
Staff and Financial Management
? Responsible for line managing, supporting and developing the Youth Development Team including:
o 3 Youth Development Officers recruitment officers to run recruitment
events, selection days & training weekends to support volunteers
onto the programme o a Communications Officer to build the profile of
Raleigh Tanzania in key areas
o a Society Officer to support the Tanzania Youth Society and engage alumni
? Conduct workplace induction for new staff and managers as required
? Managing Youth Development Team budget
? Maintain sound databases relating to all YDT activities and alumni membership
Project Management of ‘Youth for Green Growth’ (Y4GG)
? Ensure delivery of the Youth for Green Growth Project, focused in following three objectives:
a) Increase skills and confidence of youth volunteers on leadership and environmental sustainability
b) Increase participation of youth in the green growth agenda,
inspiring community action at local, regional and national levels and
advocating for sustainable development.
c) Improve ability of youth to contribute to decision making on sustainable development
and play a role in influencing the green growth agenda
? Oversee or carry out with other staff the activities of the Y4GG project, which include:
a) Deliver leadership trainings for youth volunteers through a
combination of workshop sessions and experiential learning in rural
communities.
b) Support youth volunteers to implement community action plans (Action at home) at local, regional and national level.
c) A national level awareness-raising campaign on the role of youth in
green growth implemented, reaching out to at least 10,000 youth
d) Two events on green growth, demanding incorporation of the approach in the development agenda and implementation of SDGs
? Oversee the development of a strategic plan and an organisational structure for the Tanzania Youth Society
Other Responsibilities
? Attend regular organisational meetings and contribute to the overall smooth operation of Raleigh in country.
? Support senior staff to monitor and report on the implementation of agreed plans
? Collect information as requested by Line Manager
? Report on agreed KPIs for Head Office each quarter
? Take part in other activities as requested
? Positively contribute to programme strategy
? Contribute to regular review and revision of budgets and financial reports
? Maintain confidentiality over personal information relating to volunteers
? Sharing best practice, ideas, learnings and successes within the team and organisation-
wide to maximise the effectiveness of marketing activities
?
Personal Specification - Key Personal Competencies
Essential
? Have experience of developing teams – including performance management & appraisals
? Experience of working with and developing junior staff
? Experience of meeting financial targets and managing budgets
? Be an enthusiastic and energetic role model who possesses a ‘can do’ attitude
? Have a hands on approach and be a consistent team player
? Have well developed influencing, interpersonal, communication and networking skills
with people and organisations from different social and cultural backgrounds
? Be resilient and able to work well under pressure, prioritise a heavy workload and work
both reactively and pro-actively
? Experience of delivering high calibre customer service
? Excellent written and verbal communication skills including presentation skills to a
variety of audiences
? Ability to work autonomously and take on responsibility without close supervision
? Have a strategic outlook with the ability to work collaboratively and drive change where
necessary
? Understanding, commitment and passion for Raleigh’s work
? Have excellent planning, processing, organisational and time management skills
? Track record in management reporting and analysing data to identify and monitor trends
? Experience of using and contributing to design of databases, to underpin recruitment
processes
? Evidence of mapping out customer journeys
? Well-developed project management skills involving a number of departments
? Strong IT Skills (database, Microsoft office suite)
Desirable
? Completed a full Raleigh (or similar organisation’s) volunteer programme in a leadership position
? Knowledge, experience and understanding of the youth sector and issues affecting young people
? Experience of motivating and managing volunteers
? Experience of youth and adult development training
? Hold a clean driving licence, as there may be a requirement to use a Raleigh vehicle for
external training management
? Fluent in English and Swahili
Other Information Our Vision – the world we want to see
A global community working to build a sustainable future.
Our Mission – why we exist
To create lasting change through youth
Our Values – how do we behave?
Our staff believe in and live our values.
1. Find the courage:
We find the courage to step out of our comfort zone and create change.
2. Never give up:
We have the grit, determination and resilience to get the job done.
3. Open to discovery:
We are open-minded to trying new things and learn from one another.
4. Act with Integrity:
We act with honesty and respect, and we take responsibility for doing what we say.
5. Create Impact together:
We seek to maximise long-lasting impact in everything we do.
Safeguarding and Vulnerable Adults
We are committed to ensuring the health, safety, welfare and
development of all young people with whom it works regardless of gender,
age, stage of development, disability, sexual orientation, religion,
culture or ethnicity. All participants who take part in activities
organised by us should enjoy taking part in these without fear of harm.
We guide all staff and volunteers to show respect for and understanding
of young people’s rights and their safety and welfare and by so doing,
conduct themselves in a way that reflects our principles.
Anti-Corruption Policy
It is our policy to conduct organisation business honestly, and without
the use of corrupt practices or acts of bribery to obtain or receive an
unfair advantage.
We are committed to ensuring adherence to the highest legal and ethical
standards of organisation conduct. This must be reflected in every
aspect of the way in which we operate. We must conduct all our dealings
with integrity. Bribery and corruption harms the societies in which
these acts are committed and prevents economic growth and development.
Any breach of policy will be regarded as a serious matter and will be
dealt with under our disciplinary procedure. In serious cases, it may be
treated as gross misconduct leading to summary dismissal
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