JOB VACANCY AT Customer Care & Business Relations

1. Attracts potential customers by answering product and service questions; suggesting information about other products and services.
2. Opens customer accounts by recording account information.
3. Maintains customer records by updating account information.
4. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
5. Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed.
6. Replying Customers Emails in a Corporate manner
7. Fixing Meetings, Reminding other Officers of their appointments, Ensuring all technical support request are attended to.
8. Any other duties to be assigned by superior Officers.

1. Must be Lady from 23 years and above
2. Must be excellent in English Language both oral and writing
3. Diploma and above
4. Must be ready to work late hours
5. Must be very good in Computer application and emailing
6. Should be good looking (Corporate wise)
7. Must have 2 years experience and above in Public Relations and Customer Care services
9. Must be creative, self supervised and multi-purpose task handler
10. Experience in Sales could be an added value